Care and Maintenance

We deliver efficient, professional service and the highest level of customer support, whether you’ve already invested in Caesarstone, or you’re a potential customer. No matter how you’ve enhanced your home with Caesarstone surfaces, whether through modern kitchen designs, bathroom designs or as a gorgeous showpiece in your living area, Caesarstone consultants are here to help.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

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Helpline: +27 (0) 83 60​8 5810
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Caesarstone - Here to Help​​

It’s easy to keep your Caesarstone surfaces looking as perfect as the day they were installed. In the unlikely event you can’t find a solution to a problem or you are not sure whether you can use certain detergent on the surface, you’re welcome to contact your local Caesarstone dealership who will be happy to help.

​Care-free Maintenance​

Our surfaces will keep their enduring luster and beauty for years to come, with minimal effort. Warm water and a splash of mild detergent is all that’s required to keep them looking their best, and to make things even easier - there’s no need to wax or seal.

Remove even Stubborn Spills and Stains Easily
Life’s inevitable spills and stains can usually be cleaned up effortlessly with soap and water. More stubborn stains may require a putty knife or non scratch pad -leaving surfaces ready to be polished to their former brilliance.
 
It’s important to be aware that like any other surface, Caesarstone can be permanently damaged if exposed to strong chemicals and solvents that can damage its physical properties. Never clean your Caesarstone surface with products that contain Trichlorethane or Methylene chloride, such as paint removers or strippers.
 
Avoid the use of highly aggressive cleaning agents such as oven/grill cleaners and dishwasher polishing agents that have high alkaline/pH levels (pH 8.5 or higher). Products containing oils or powders may leave a residue and should be rinsed off thoroughly.
 
Should your surface accidentally be exposed to any of these damaging products, rinse immediately with clean water to neutralize the effect.

Temperature Control
Quartz is highly heat resistant and is both durable and hard-wearing. But even Caesarstone surfaces need protection from very high temperatures - a pad or trivet placed between countertop and hot object will do the trick.
 
Caesarstone is more heat resistant than other stone surfaces including most granite, marble and limestone; and is not affected by temperatures lower than 100°C. However, like all stone material, Caesarstone can be damaged by sudden and rapid temperature changes.
 
Therefore, we suggest that hot pots and pans never be directly placed on the surface. We also recommend a hot pad or trivet be placed on the surface under cooking units such as electric frying pans, crock pots, or roaster ovens.

What not to use
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Caesarstone quartz surfaces, just like other surfaces, can be damaged by strong chemicals and solvents. Don’t be tempted to use abrasive agents, such as oven or dishwasher cleaners on your surfaces. If they do come into contact with a non-recommended product, rinse thoroughly in clean water.
 
If needed, apply a non-abrasive household cleaners (a non-abrasive cleaner will not dull the surface shine) and rinse to remove residue. To remove adhered material such as food, gum, nail polish or even dried paint, first scrape away excess material with a plastic putty knife and then use a damp cloth to remove any marks or residual dirt.
 
For extra-stubborn stains, a no-scratch Scotch-Brite pad is recommended along with the non-abrasive cleaner recommended by your local Caesarstone distributor.

*Caesarstone is perfect for interior spaces in residential or commercial applications, but as the colour pigments are not UV stable we do not recommend it for outdoor use.
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